Critical Success Solutions is an organisation that provides an innovative approach to business management and quality systems. We have a commitment to providing a professional and high quality service to all clients.
- Accreditation support
- Clinical, quality and operational management
- Business documentation
- Critical incident investigation
- Executive coaching / mentoring
- Individualised training programs
- CSS skills boot-camp programs
- Governance
- Risk Management
- Strategy
- Planning
- Evaluation
- Conflict resolution / mediation
- Client / staff surveys
Successful Solutions
Complete review of position descriptions ensuring clarity of roles and responsibilities for all employees.
Anthem Care,
Bowral NSWFacilitated development of NDIS Strategic Plan identifying objectives, strategies, responsibilities and timeframes.
Sydney In-Home Care,
Sydney NSWManagement of non-compliance and preparation for re-accreditation.
Woodhaven Hostel,
Lockhart NSWAged Care Funding Instrument (ACFI) Review resulting in $1.7m income uplift.
Cabrini Care,
Westmead NSWWelcome to Critical Success Solutions
Critical Success Solutions Commitment
Critical Success Solutions personnel have customer satisfaction as their main priority.
We are a company committed to absolute integrity and partnership in all business relationships.
We aim that all dealings with Critical Success Solutions are an enjoyable and rewarding experience for all our customers.
We are committed to working together with each customer to achieve desired goals, provide professional advice and ensure that all services exceed expectation.
Critical Success Solutions Aims
To assist organisations in assessing business and quality needs and to help them ensure that all legislative requirements are adequately met.
To help organisations provide a safe working environment for all personnel, customers and clients through our feedback mechanisms.
To provide clients professional advice for all their business requirements.
To help organisations find a beneficial and cost effective solution.