Driving quality in aged care
Our tailored solutions deliver across-the-board improvements for aged care providers and their clients.
The support you need to become a fully compliant, thriving aged care organisation
Work with Australia's leading aged care business consultancy
For Governance, Risk and Compliance
For Operational and Clinical Management
For Support Services
About us
Managing an aged care or disability service is so much easier when you have the right support on your side.
Talk to Critical Success Solutions about improving your governance, compliance, frameworks, sustainability and adaptability.
Our team includes industry experts who are focused on helping your facility to meet aged care quality standards and set the benchmark for outstanding care.
Find out more
Our Services
From policy creation to day-to-day operations, discover how we can help your business
Our Services
We tailor your aged care or disability service provider experience
Our Services
CSS has a large team and offers a range of flexible solutions
How we help
Our approach is innovative, flexible and solutions-focused.
Support
Request a Critical Success Solutions Consultant to provide your aged care organisation with a range of services that will help improve your organisation across the board.
- Relief management
- Aged care / nurse advisory
- Incident review / RCA
- Operational support
- Clinical management
Education
Guide your team to greater efficiency, productivity, engagement and job satisfaction with training and development from Critical Success Solutions.
We offer education in the following areas:
- Standards training
- Governance education
- Clinical training / nurse bootcamps
- Mentoring and coaching
- Customised training programs
Auditing
- Quality standard reviews
- Governance audits
- Effectiveness audits
Governance
Our specialist consultants can provide key insights and support to the people, systems and frameworks that guide your organisation.
- Board and corporate governance support
- Board advisory and committee membership
- Strategic / business planning
- Business continuity
- Governance principles and frameworks
Program Design & Integration
Your internal quality programs and systems form the foundation of your organisations success. Critical Success Solutions can support the design and implementation of robust and effective systems.
- Organisational reporting systems
- Model of care design and implementation
- Organisational framework design and implementation
- Design and implement quality assurance systems
Home Care
IN A BOX
Meet all your Aged Care Quality Standard responsibilities with Critical Success Solution’s policy and procedure suite.
- Readymade policy and procedure, easily modified to suit your organisation’s unique structure.
- Developed to be compliance with the Aged Care Quality Standards.
- Peace of mind with regular updates available.
- Specialist support on request.
Retirement Living
IN A BOX
Meet all your quality standards responsibilities with Critical Success Solution’s policy and procedure suite.
- Compliant with the retirement living code of conduct.
- Easily modified documents to meet your organisation’s unique structure.
- Specialist support on request.
Residential Aged Care
IN A BOX
Meet all your Strengthened Aged Care Quality Standards responsibilities with Critical Success Solution’s policy and procedure suite.
- Readymade policy and procedure, easily modified to suit your organisation’s unique structure.
- Fully referenced against the Strengthened Standards.
- Detailed content and step by step instructions.
- Policy checklist for quick referencing.
- Specialist support on request.
What our clients are saying about us
Our solutions are critical to your success
Contact CSS to discuss our tailored consulting services.
